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Terms of Service

Terms and Condition

Welcome to the corporate website of Limited. Travelbeta’s website gives assistance and acquaints customers with travel information and helps customers determine the availability of travel-related goods and services. We make legitimate reservations and transact business with travel suppliers, bearing in mind that these information are for no other purposes. In using the terms "we", "us", "our" and "Travelbeta" we refer to Travelbeta, and/or our subsidiaries. The term "you" refers to the customer visiting the website and/or booking a reservation through us on this website, or through our customer service agents.

The use of this website by you does not create an employer/employee relationship, a joint venture shareholder agreement, a memorandum of understanding or a partnership agreement.

The use of this site is governed by the Terms and Conditions set forth.


The information and materials provided by Travelbeta may be used for informational purposes only. By using, accessing or downloading materials from this website you agree to follow the terms and provisions as outlined in this legal notice, which apply to all visits to Travelbeta’s website, both now and in the future. Travelbeta may at any time revise and update the Terms and Conditions. You are encouraged to periodically visit this page to review the most current Terms and Conditions to which you are bound. If you do not agree to these Terms and Condition of Use, please do not use this website.


Your access to this website would be conditional upon your acceptance without alteration/changes of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). You agree to be bound by the agreement by accessing or using this website in any manner. Ensure that you read the Agreement carefully. Please do not use this website if you do not accept all of these terms and conditions. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to revise this Agreement without prior notice, and to withdraw or restrict access to the use of this website in whole or in part at any time also without prior notice. Your continued use of the website signifies your acceptance of the updated or modified agreement.

To use this website you must:

  • Be at least 18 years of age.
  • Possess the legal authority to create a binding legal obligation.
  • Be willing to use this Website in accordance with this agreement.
  • Be willing to only use this website to make legitimate reservations for you or for another person for whom you are legally authorized to act.
  • Ensure all information supplied by you on this website is true, accurate, current and complete.
  • You will take all necessary steps to safeguard your account if you have one, and will at all times be in charge for the use of your account or by any other person. We reserve the sole right to deny access to the use of this website and related services to anyone, at any time and for any reason, which includes the violation of this agreement.


There are terms and conditions set apart for the purchase of travel related products as well as reservations as you are bound by terms and conditions of any and all suppliers.

In making any payments and abiding by the regulations and caveats in connection with availability, use of products and fares, you are bound by the terms and conditions of usage. We bring to your notice that certain service providers offering certain services may require that you append to their liability waiver before requesting/subscribing/purchasing those services.

You may view, download and copy information and materials available on this website solely for your personal, non-commercial use. You may also use such material within your organization in connection with the support of Travelbeta's products. As a condition of use, you agree not to modify or revise any of the materials in any manner, and to retain all copyright and other proprietary notices as contained in the original materials on any copies of the materials. No other use of the materials or information is authorized. Any violation of the foregoing may result in civil and/or criminal liabilities

You may lose the following if you violate any suppliers’ obligations or caveats:

  • You may forgo monies for reservations of such services.
  • You may be denied access to travel packages and/or services.


In relation to all information you submit to us, you hereby agree and warrant:

(a) that such such material or information is not confidential or proprietary and Travelbeta shall be free to use any such information in any manner to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that Travelbeta may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant Travelbeta the right to pursue at law any person or entity that violates your rights or Travelbeta’s rights in the submissions by a breach of this agreement.

We take no responsibility and assume no liability for any submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Travelbeta website. If you do not agree to these terms and conditions, please do not provide us with any submissions and you agree not to take any action against Travelbeta in relation to the use of such material or information.

If you own or have unrestricted rights to the material or information submitted to Travelbeta, you shall indemnify and render Travelbeta harmless against any claims, suits, proceedings, expenses of any type whatsoever, brought against Travelbeta in connection with infringement of third parties rights in respect of the material or information that you submitted.

You will take all reasonable steps to ensure that the materials or information is free from any known computer viruses, or other contaminates, including but not limited to any code or instructions that may be used to modify damage or compromise the security of this web site, or Travelbeta’s computer systems or networks.

You will not transmit to or from this website or post: (i) any, publicly unlawful content and materials, obscene, pornographic, and defamatory or other material or content and any acts of commercialization.


The information and any materials (including white papers, press releases, data sheets, product descriptions, and FAQs) available on or from this website are the copyrighted works of Travelbeta, and any unauthorized use of that information or materials may violate copyright, trademark and other laws. Any rights not expressly granted herein are reserved.


Travelbeta's trademarks may be used only with written permission from Travelbeta. Travelbeta, products and brands are registered trademarks or trademarks of Travelbeta. All other trademarks, brands, and names are the property of their respective owners. Except as expressly specified in these terms and legal restrictions, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or any proprietary rights of Travelbeta or any third party.


By participating in and using this Facility, you represent, undertake, accept and acknowledge that you have read, accepted and are bound by the disclaimer notice, copyright notice, terms and conditions of use and our privacy and data protection policy.

Participation in the Travelbeta’s feedback forum facility (“the Facility”) and exchange of e-mails with other users will be subject to rules of good practice and courtesy to others. The principal purpose of our Facility is to facilitate information and feedback by users regarding our services.

All comments, feedback, information or materials submitted to travelbeta through or in association with this website shall be considered non-confidential and travelbeta's property. By submitting such comments, information, feedback, or materials to Travelbeta, you agree to a no-charge assignment to Travelbeta of worldwide rights to use, copy, modify, display and distribute the submissions. Travelbeta may use such comments, information or materials in any way it chooses in an unrestricted basis.

You cannot upload to (“the website”) or otherwise distribute or publish through the Facility or the website any matter or material which is or may be considered abusive, pornographic, illegal, defamatory, obscene, racist or which is otherwise unlawful or designed to cause disruption to any computer systems or network. No user shall post any message to the Facility, which is in violation of the acceptable use policies in respect of this Facility. We reserve the right to delete and remove all postings. You are fully and solely responsible for your postings, messages, comments or discussions and accept liability for any resulting actions. The comments, postings and messages are opinions of the respective contributors or authors and do not necessarily reflect our opinions. We accept no responsibility for and make no representations relating to any messages, postings, comments and discussions. We do not confirm or represent the legitimacy, accuracy, reliability, correctness or currency of any data or postings entered by a user.

You consent to the disclosure through the software of your e-mail address. We believe and hope that the availability of such e-mail addresses can facilitate the growth of an online community within our Facility and ensure that participants take full responsibility for their postings. The Facility cannot under any circumstances be used for commercial purposes by any participant or user. We do not and cannot review every message posted on the Facility or Website. Accordingly, we are not responsible for the content of the postings, discussions and messages. You grant us a royalty free irrevocable permission to reproduce, download and print your postings, comments and messages. We reserve and retain the right or ability to remove the availability or ability of participants to post comments in the event of any breach of these acceptable use provisions. We will enforce appropriate sanctions against any of our Facility users or customers who are responsible for abuse of the Facility. Such sanctions may include, but are not limited to (a) a formal warning, (b) suspension of access through our website or machines, (c) suspension of access to the Facility site or section, (d) termination of membership, or (e) termination of any registration of the user with our website or services. By participation and use of this service, each user acknowledges that they will remain solely responsible for the content of their messages, comments and postings. We accept no responsibility for loss of data, information in any form or other matters whatsoever which result from the use of the Facility. We shall be entitled without liability to the user and at our discretion to remove any such content from our server immediately. You agree to indemnify and undertake to keep indemnified Travelbeta, their officers, servants and agents against any costs or expenses (including the cost of any settlement) arising out of any claim, action, proceeding or demand that may be brought, made or prosecuted against any of them arising out of or as a consequence of an unlawful or negligent act or omission or an infringement of any third party rights which arise out of or are connected in any way with the Facility and/or arising out of a breach of this acceptable use policy.

One of our functions may be to facilitate booking reservations for you on pre-negotiated terms. Please note that we are not responsible for remitting tax to relevant tax bodies as hotel suppliers will invoice Travelbeta for tax amount and hotel suppliers will hand over taxes applicable to relevant bodies.

Areas and locations have their different tax rates and in paying tax amounts, there could be slight differences from tax recovery amount based on taxability and rates. Hotels may attract different service fees based on hotel type and amount. You should be able to confirm reservation changes where you fail to turn up, and must do so in not more than 24hrs or face the risk of having your reservation cancelled, as there are various cancellation policy periods for different hotels.

Where you choose to cancel or alter your prepaid hotel reservation, you might be charged for such changes subject to the rules of the hotels for such changes and agree to pay for such changes as may occur. Once your hotel reservation request (s) have been lodged, you authorize Travelbeta to make hotel reservations on your behalf based on the room rates displayed on the website and on the availability of reservations, which will include payment arrangements, services fees, tax recovery charges. You are mandated to make back payments for early check-outs or no shows within days after checking out.


Please be aware that the degrees of travel risk in each country varies and that natural disasters could coincide with your travel itinerary.

You are therefore urged to take all necessary precautions, and measures as well as heed to announcements by relevant authorities. Travelbeta will not be held responsible for the injuries suffered, nor loss or damage that may arise out of travel to places of risk. Travelbeta will not be held responsible for acts of God, force majeure, acts of government or authority that might impede your travel.

Travelbeta, its subsidiaries, agents, partners do not represent that the dissemination of information through this website would be accurate. Travelbeta would take all responsible steps to transmit up to date information on its website but would not be held responsible for errors on pages on hotels information, on hotel’s related operational services, booking prices, hotel ratings, products and packages. We will take all responsible steps to correct errors made on pricing list and reservation made based on those errors and we grant that you will be able to keep such reservation at the available price out at your option and at no cost.

The choice for opting for any of these products and services contained on this website are yours and Travelbeta is not obliged and does not represent or make recommendations of products and services displayed on its website or by its affiliate.

Travelbeta and its affiliates would not be held liable for erroneous and fraudulent mails sent through its websites, servers and companies and we maintain that our sites are free from viruses. Travelbeta disengages itself from damage of property injuries to persons, acts and omissions, breaches, errors or deaths arising from the acts of independent contractors, hotel suppliers who are not agents of Travelbeta and its affiliates. You are therefore prohibited from bringing actions against Travelbeta where you fail to access or use website or in cases of delay as well.


The Travelbeta Internet team strives to provide you with useful, accurate, and timely information on this website. Accordingly, Travelbeta has attempted to provide accurate information and materials on this website but assumes no responsibility for the quality, accuracy, efficacy, completeness, performance, fitness for a particular purpose of this page, the Site or any of its contents, including (but not limited) to any price quotes or non-fraudulent representations contained within the Site and the completeness of that information or materials.

Travelbeta will not be liable for any damages (including, without limitation, damages for any consequential loss or loss of business opportunities or projects, or loss of profits) howsoever arising and whether in contract, tort or otherwise from the use of or inability to use the Site, or any of its content and materials, or from any action or omission taken as a result of using the Site or any such content.

This Site contains material in the form of information, price quotes or representations submitted by third parties and we accept no responsibility for the content or accuracy of such material nor do we make any representations by virtue of the content of this site in respect of the guaranteed availability of any services advertised.

The currency rates pasted on this site if any, are for reference purposes and should not be acted on notes of finality because of unstable currency rates. You are advised to make further verification on the accuracy of currency rates from professional experts whose duties are incidental to currency rates conversion. You must not distribute the rates herein referenced to for commercial activities.

Travelbeta may change the content of any information or materials available at this website, or to the products described in them, at any time without notice to you. However, Travelbeta makes no commitment to update the information or materials on this website which, as a result, may be out of date. Information and opinions expressed in bulletin boards or other forums are not necessarily those of Travelbeta. Neither Travelbeta, nor its officers, directors, employees, agents, distributors, or affiliates are responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on Travelbeta’s website. Travelbeta reserves the right to revise these terms and/or legal restrictions at any time. You are responsible for reviewing this page from time to time to ensure compliance with the then-current terms and legal restrictions because they will be binding on you. Certain provisions of these terms and legal restrictions may be superseded by expressly designated legal notices or terms located on particular pages of this website. We make no warranty that the content of the Site are free from infection by viruses or anything else, which has contaminating, or destructive properties and shall have no liability in respect thereof as we do not have control over the content of such websites.

To this end:

All information and materials available on this website are provided as is without any warranties of any kind either express or implied and Travelbeta disclaims and excludes all warranties and liabilities of any kind to the fullest extent permitted by applicable law either express or implied including warranties of merchantability fitness for a particular purpose non infringement of intellectual property or arising from a course of dealing usage or trade practice in no event shall Travelbeta be liable for any damages whatsoever including without limitation indirect special consequential or incidental damages or those resulting from lost profits lost data or business interruption arising out of the use inability to use or the results of use of this website any websites linked to this website or the materials or information contained at any or all such websites whether based on warranty contract tort or any other legal theory and whether or not advised of the possibility of such damages if your use of the materials or information on this website results in the need for servicing repair or correction of equipment or data you assume all costs thereof


Travelbeta may, in its sole discretion, terminate or suspend your access to all or part of the Travelbeta website, including, but not limited to any bulletin boards on its site, for any reason, including without limitation, breach of this agreement. In the event this agreement is terminated, the restrictions regarding materials appearing on the site and the representations and warranties, indemnities, and limitation of liabilities set forth in this agreement shall survive any such termination.


This Agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria exclusive of its choice of law principles. The Nigerian courts shall have exclusive jurisdiction and venue over any dispute arising out of or relating to this Agreement, and each party hereby consents to the jurisdiction and venue of such courts. If you do not agree with the governing law of these terms, please do not use this Site. Any contentions, claims by you evolving from your access to use this website must be brought within six (6) months from the time which such action arose.

The question of validity of any part of this agreement to any applicable law shall be preceded by a valid provision that closely matches the intent of the original agreement.

This Agreement constitutes the entire understanding and agreement between you and Travelbeta in relation to the website with the exception of statements made fraudulently, each party agrees that it shall have no remedy in respect of any untrue statement made to them upon which they relied in entering this Agreement.

All rights not expressly granted herein are reserved.


If any provision of this agreement is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from this agreement and the remaining provisions of this agreement shall remain in force. This contains the entire agreement between you and Travelbeta concerning your use of the site, and the agreement shall not be modified, except in writing, signed by both parties. If you have questions regarding Travelbeta’s Terms and Conditions.


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